Virgin Australia Direct Booking Panel Registration

Please fill out the information below

Business Contact

Technical Contact

Configuration Information

The domain name (root website URL), on which you would like to host your Virgin Australia booking panel. If you have multiple domains (including any subdomains), please list each one uniquely seperated by commas.

Please select from the following layouts:

1) 300x250 pixels 2)  195x222 pixels 3) 195x356 pixels
Please select from the following colour schemes:
1) White 2) Red  

If you would like to host booking panels on mulitple domains and the desired format varies for each domain, please submit this form multiple times and specify configuration requirements for each domain individually.

Once you have provided the information outlined above, we will issue you with the code for your new booking panel.  We expect that it will take five business days to set up, and provide you with, your code.


  • If you no longer wish to display a Virgin Australia booking panel, and would like your current booking panel removed, please contact us on
  • From 13 January 2013, if you have not updated or removed your current booking panel, it will no longer work and will display a disabled message.

Booking Panel Conditions of Use

  1. Authorisation
    1. This Agreement governs the way in which you are authorised to display the Booking Panel on Your Website.
    2. You will display the Booking Panel in a prominent position on Your Website.
    3. You agree to comply with our reasonable instructions concerning the display of the Booking Panel.


  1. When it starts
    1. This Agreement supersedes the previous version of the Agreement, and binds you immediately if you were a party to the previous version.
    2. If you were not a party to the previous version, this Agreement applies to you as soon as you apply for a Code or use an existing Code.


  1. When it ends
    1. We may terminate this Agreement anytime without notice by disabling the Booking Panel on Your Website.
    2. You may terminate this Agreement by giving us not less than thirty (30) days written notice. We will disable the Booking Panel on Your Website within thirty (30) days of receiving notice.


  1. When it changes
    1. We may amend this Agreement by giving you thirty (30) days’ notice in writing, by electronic communication.


  1. Relationship between parties
    1. Notwithstanding anything in this Agreement to the contrary, you have no express, implied or apparent authority to create or assume in our name any obligation, or to act or purport to act as our agent.
    2. The parties acknowledge and agree that nothing in this Agreement implies a partnership or a joint venture arrangement between them.


  1. Indemnity


  1. indemnify us and each Group Member from all obligations, liability, loss, claims, demands, and proceedings and all damage, costs, expenses of any kind (“Claims”) arising from or in connection with any negligence, act or omission or breach of Agreement, on your part or any of your customers relating to:
    1. this Agreement; or
    2. any booking made by a Guest through the Booking Panel on Your Website;
  2. agree that, where any Guest or other person:
    1. makes a Claim on Virgin Australia or a Group Member; or
    2. notifies us of a Claim or potential Claim,

arising from or in connection with any negligence, act or omission or breach of Agreement, on your part or any of your customers, unless notified by us that we will manage the Claim or potential Claim, you shall be responsible for:

  1. managing the Claim or potential Claim; and
  2. as appropriate or as directed by us, settling the Claim at your cost without recourse to compensation or reimbursement from us or a Group Member.


  1. Warranties
    1. You warrant to Virgin Australia and each Group Member that:
      1. the content provided on Your Website is not misleading, libelous, defamatory, obscene, pornographic, abusive, fraudulent, or violate any law;
      2. you  will not use the Virgin Australia Group Marks on Your Website, or in any advertising or promotional material whatsoever, without our prior written consent;
      3. you will not vary or amend the Booking Panel without our prior written consent.
    2. Virgin Australia specifically disclaims any warranty that the Booking Panel:
      1. will be uninterrupted and error-free; or
      2. will contain no viruses or harmful components.


  1. Intellectual Property
    1. You acknowledge that all copyright, ownership and any other rights in the Booking Panel, Our Website, and the Virgin Australia Group Marks will remain vested in Virgin Australia and/or Group Members.
    2. You acknowledge that you will not acquire any rights or interests in the Booking Panel, Our Website, or the Virgin Australia Group Marks.
    3. You agree not to use the Virgin Australia Group Marks other than to the extent that it is contained in the Booking Panel displayed on Your Website.
    4. You agree not to:
      1. copy, modify, enhance or adapt the software, source code or programs resident on, provided by, accessed at or used on Our Website (“Software”); or
      2. sub-license or otherwise provide the Software either directly or indirectly to any third party.


  1. Other obligations


  1. must comply with all relevant laws and regulations
  2. must not disclose any information of a confidential nature or designated as confidential by us to any person, unless:
    1. required by law to do so;
    2. with our prior written consent; or
    3. the information is already in the public domain other than as a result of a breach of this Agreement by you;
  3. must not assign, novate, or otherwise dispose of your rights, interests or obligations under this Agreement without our prior written consent.


  1.           Limitation of Liability
    1. Virgin Australia and the Group Members shall not be liable to you for any direct or indirect, loss or damage, arising out of:
      1. your use of or inability to use the Booking Panel or Our Website  including, without limitation, damages for the loss of goodwill, any lost profits, business interruption, loss of programs or data on Your Website or otherwise;
      2. any claim attributed to errors, omissions or other inaccuracies, or content on the Booking Panel or Our Website; or
      3. this Agreement.


  1. Commercial Electronic Messages

You consent to receiving Commercial Electronic Messages from Virgin Australia and Group Members containing marketing and promotional material and you agree the messages sent to you do not need to include an unsubscribe facility.

  1. Relevant Jurisdiction

This Agreement is governed by the laws in force in Queensland, Australia and the parties submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.

  1. Address for Notices 

Virgin Australia:

Virgin Australia Airlines Pty Limited

Attention: Ecommerce Manager

PO Box 1034

Spring Hill Qld 4004


Tel: 61 7 3295 3000



  1. Defined Terms

The following definitions apply:


means these conditions of use and your acceptance of them.  

Booking Panel

means a Virgin Australia HTML element which makes it possible to embed a Virgin Australia HTML document inside Your Website that allows a fare search to be submitted to Virgin Australia’s booking engine and resulting fares to be displayed in the browser.

Commercial Electronic Message

has the meaning given to it in the Spam Act 2003 (Cth).

Group Member

means each and any member of the Virgin Australia group of airlines other than Virgin Australia, being:

  1. Virgin Australia International Airlines Pty Ltd;
  2. Virgin Australia Airlines (SE Asia) Pty Ltd;
  3. Virgin Australia Airlines (NZ) Ltd;
  4. Virgin Samoa Limited;  
  5. a Subsidiary or Related Body Corporate (as those terms are defined in the Corporations Act 2001 (Cth)) of Virgin Australia Airlines Pty Ltd; and
  6. any company in which Virgin Australia Holdings Limited has a direct or indirect interest.


means a person who makes a booking with Virgin Australia or a Group Member.

Our Website



means the unique code we give you to install the Booking Panel on Your Website.

Virgin Australia Group Marks

includes the designs, logos, trade names, marks, signs and any other intellectual property whatsoever (registered or unregistered) of Virgin Australia, a Group Member and/or their licensors and includes any such material, which is created by Virgin Australia, a Group Member and/or their licensors or contractors during the term of this Agreement.

we, us, Virgin Australia


Virgin Australia Airlines Pty Ltd.


means the company or person entering into this Agreement with us.

Your Website

means the domain or sub-domain within the Internet owned or operated by you;


Terms and conditions acceptance

Before proceeding any further please check the box to confirm that you have read and understood our terms and conditions.